Frequently Asked Questions

About the Brand

1. What is Handy Rabbit?

A boutique lighting brand making handcrafted, 3D-printed lamps - where art meets glow.

2. Are the lamps handmade?

Yes. Each piece receives more personal attention than most people give their plants.

3. Where are they made?

Designed and crafted in India by our tiny-but-mighty creative team.

Products & Design

4. What materials do you use?

High-quality, eco-friendly PLA, biodegradable polymers and durable PETG diffusers.

5. Are the lamps durable?

Absolutely. Sturdy for everyday use - though not recommended for drop tests.

6. Do they heat up?

No. They stay cool even after hours of use.

7. Can I request a custom lamp?

Yes! Colours, shapes, patterns - if you imagine it, we can glow it.

Features & Light Modes

8. What is a music-reactive lamp?

A lamp that literally dances to your music. Great for lo-fi nights or questionable playlists.

9. Are smart/Wi-Fi lamps available?

Certain models are available. Rest are coming soon - your lamp may soon obey your voice better than some humans do.

Orders & Timelines

10. How do I place an order?

Website, Instagram DM, WhatsApp, or email.

11. What’s the processing time?

Ready designs: 3–5 days
Custom pieces: 7–12 days

12. How do I request a custom design?

Share inspiration, colours, vibe, size - we’ll take it from there.

Shipping & Delivery

13. Do you ship everywhere?

All over India, and soon all over the Globe.

14. How are lamps packed?

Safe, secure, cushioned - like VIP travel.

Payments

15. What modes do you accept?

UPI, Net Banking, cards, wallets - basically everything except monopoly money.

Care & Maintenance

16. How do I clean it?

Soft dry cloth only. Lamps prefer spa treatment, not showers.

17. What if it falls?

We extensively drop/throw test all our models. Minor bumps: okay. Dramatic drops: not ideal but should survive better than your phone screen.

Returns & Warranty

18. Do you accept returns?

Only for defective/damaged items within 48 hours.

19. Warranty?

6 months on electronics.

The Story

20. Why the name Handy Rabbit?

“Handy” for handcrafted.

“Rabbit” for imagination, curiosity, and creative mischief.